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FAQ

contact: You may reach out to us at order@purchasekamagra.com and if there bounces or is rejected or down for maintenance you can use aipctshop@tutanota.conn as a backup. We do reply timely but due to the lime differences, our reply could be a day away due to holidays or work shifts. We do reply to every email so please check your spam folder to see if our emails are going there.


If you use Yahoo or HotMail, they are well known to Mock emails and put them in span We do suggest you create a mail account with Gmail as normally Gmail works better then these other mail services. Or you can create a free secure email at these sites:


httpsrMulanota.comf htMsYprotonmaitcorn/ 

We have a Protonmail and a tutanota email account and all emails too and from each other, that way is secured and encrypted. It is safest in today's age to use a secure email.

Shipping costs: We try to keep our shipping options up to date, currently we recommend EMS shipping f first and foremost

EMS shipping is average 1-2 weeks from the day of sending to receipt but this is average we can not push the mail service to do faster nor can we guarantee an arrival day. We are allowed to make a note on dm package to waive signature as this is a signature service hut this is up to your postal carrier to honor Mis request or not, many do, however. With EMS we have a free reship option if items are held or lost. Cost is 25 USD at the time or writing this.


DHL packet is average 1-2 weeks also and is another shipping option ft. is newer to us, again the free reship applies to OHL Epacket as well. Cost of this service is also 25 USD M the time of writing. 


Airmail is slow with average 3 weeks and has no tracking capabilities, due to this we do not recommend this because without tracking we do not offer any reship options 

or guarantee as we have no way to know if items arrived or not. We really do not like to use this option as we wish to make sure our clients get their goods. 

Tracking services, you can use USPS.conn to track EMS packages however please note to open up tracking history as they do a poor job of updating their front page. For example, their page could be preparing to ship when it has actually left a.ady. We do recommend site IWe http://track24.neV littps:Mrack24.net, a- others. 


Please use you real ship to name or the real name of who you are shipping to, we ship openly and if for whatever reason packages are at Me postal stations waiting for pick up, for example, no one home at delivery you will need to show 113 to pick up Me package. Some people use fake names to ship to and we do not advise you do this we ship openly and legally, using a false name to ship to will result in you accepting all risk Mr non delivered product and no refunds will be issued for anything order sent to a fake or false name.


Returns or Refunds: We do not take any returns or offer any refunds after items have left our shop. If a package is returned to us Mr any reason, we will at our discretion issue a refund for product cost excluding all cold chain product but we will not issue refunds for shipping costs. This is under the assure own that we have fulfilled the order and it was seM but not delivered due to you out of town for example and the post returns the package to us. Returns can take up to three months by the USPS also be advised. 


Legality: The products we sell and ship are legal in our region to sell over the country, own local rules. 


Grade of products: NI products we sell are made by legal registered Pharmacy Companies, there is no product that is homemade or produced from untested raw material. 


Shipping location: As stated in our about us, we are located and ship from Maharashtra India. 
Out of Stock items: At times product is out of stock or expired date stock, when this happens we reserve the right to ship alternate product equal or better and tr we can not that we reserve the right to ship your order without the product in question and offer either store credit or refund via crypts coin to you.